The Recovery Lounge (AUT Millennium) — Controlled Access with Facial & Palm Recognition

The situation

The Recovery Lounge needed a way to control access to a restricted recovery area within a busy, shared facility.

Key challenges:

• Managing both staff and paying members
• Restricting general public access from the wider AUT Millennium facility
• Providing a fast, touchless entry experience suitable for athletes
• Avoiding cards or fobs that could be lost, shared, or forgotten

We supplied a biometric access control system designed for controlled environments with mixed user groups:

Hardware

• 2 × ZKTeco SpeedFace M4 terminals
  • Facial recognition
  • Palm recognition (touchless option)
  • Fast authentication for high-traffic entry points

Software

• ZKBio CVAccess
  A modern web-based access control platform used to:
  • Manage staff and member access
  • Assign access levels and schedules
  • Monitor entry logs and activity

• Main entry door:
  Controlled access point limiting entry to authorised users only (staff + approved members)
• Authentication methods:
  • Facial recognition for quick, seamless entry
  • Palm recognition as a touchless alternative
• User groups:
  • Staff: full access
  • Members: access limited to valid sessions or approved timeframes
• Management:
  Admins use CVAccess to quickly add/remove users and adjust permissions as needed.

• No cards or apps required
  Users don’t need to carry anything — ideal for athletes moving between training and recovery.
• Fast throughput
  Facial recognition keeps entry smooth, even during peak periods.
• Touchless operation
  Palm recognition provides a hygienic option in a shared recovery environment.
• Clear control in a shared facility
  Ensures only authorised users enter the Recovery Lounge, even within a busy sports complex.

• Improved access control without disrupting user flow
• Reduced admin overhead (no lost cards or reissues)
• Better user experience for athletes and members
• Secure separation from the wider AUT Millennium facility

• Devices: ZKTeco SpeedFace M4 (Face + Palm recognition)
• Platform: zkbio cvaccess (web-based access control)
• Use case: Staff and member-controlled entry in a shared high-performance facility