Privacy Policy

Introduction

At NZTeco Limited ("NZTeco," "we," "us," or "our"), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit our website or use our services. By accessing or using our website, you expressly agree to the terms outlined in this policy.

Information We Collect

We may collect various types of information, including but not limited to:

Personal Information: Name, job title, and other identifiers you provide.
Contact Details: Email address, phone number, and mailing address.
Demographic Information: Postcode, preferences, and interests.
Feedback: Information you share through surveys or promotional offers.
Technical Information: IP address, browser type, operating system, and other technical data.
Usage Data: Details about how you interact with our website, including pages visited and navigation patterns.
Inquiry Information: Data provided when requesting quotes or inquiries about our products and services.

How We Use Your Information

We use the collected information for purposes such as:

Customer Support: Responding to inquiries and resolving issues.
Communication: Sharing updates, news, or offers related to our products and services.
Transaction Management: Processing orders, payments, and account details.
Improvement: Enhancing our products, services, and website functionality.
Personalisation: Customising website content and communications based on your preferences.
Analytics: Conducting market research and analysing user behaviour to improve offerings.
Compliance: Meeting legal and regulatory obligations while protecting our rights.

Security of Your Information

We take data security seriously and employ a range of measures to protect your personal information from unauthorised access, misuse, or disclosure. These measures include:

Secure server hosting and data encryption.
Restricted access controls for sensitive information.
Regular security monitoring and system updates.

Disclosure to Third Parties

We do not sell, rent, or lease your personal information to third parties. However, we may share information with trusted service providers who assist us in delivering our services. These parties are contractually obligated to protect your information and use it solely for agreed purposes. Additionally, we may disclose information as required by law or to safeguard our legal rights.

Your Rights and Choices

You have control over your personal information and can exercise the following rights:

Access: Request details about the personal information we hold.
Correction: Rectify inaccurate or outdated information.
Opt-Out: Choose not to receive marketing communications from us.
Erasure: Request deletion of your personal information where applicable.
Restriction: Limit how we use your data in certain circumstances.
Objection: Challenge specific types of data processing.

To exercise your rights, contact us using the details provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tools to enhance user experience and track website performance.

What Are Cookies? Cookies are small files stored on your device to remember preferences and improve website functionality.

Why We Use Cookies? To personalise your experience, analyse website traffic, and improve performance.

Your Control: You can adjust your browser settings to manage cookies. Disabling cookies may limit certain website functionalities.

Third-Party Tools and Services

Our website may include integrations with third-party tools for analytics, user engagement, or location-based services. For instance, we use IP2Location LITE data to better understand visitor demographics. These third-party tools are governed by their respective privacy policies, and we recommend reviewing them for additional details.

International Data Transfers

Your information may be stored and processed in locations outside of New Zealand where data protection laws may differ. We ensure that appropriate safeguards are in place to protect your information in accordance with applicable legal requirements.

Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect updates in our practices or legal requirements. Changes will be posted on this page with an updated date. We encourage you to review this page regularly.