ProjectOverview
Client
Koura Lodge — a luxury lakeside lodge set on the edge of Rotorua, known for its geothermal hot tubs, historic character, and uninterrupted views across Lake Rotorua.
Originally built in the 1960s and carefully restored, Koura Lodge blends classic New Zealand architecture with modern hospitality. Guests stay in private suites scattered across landscaped grounds, with easy access to Rotorua’s geothermal attractions, forest trails, and cultural experiences.
Sector
Hospitality / Luxury accommodation
The Situation
Koura Lodge needed to modernise its guest room and gate access without compromising the character of the property or running invasive cabling through heritage structures.
Key requirements:
- Reliable wireless hotel door locks for guest rooms
- Centralised management for staff (check-in, check-out, access expiry)
- Minimal disruption during installation
- A proven hotel lock platform designed for accommodation environments
The Solution
We supplied a complete ZKTeco hotel locking ecosystem, designed specifically for boutique and luxury lodges:
Hardware
10 × ZKTeco SL02-ZL140H Wireless Hotel Door Locks
Electronic hotel locks supporting card-based guest access, designed for hospitality use with durable finishes and battery operation.3 × SLG410 Zigbee Gateways
Zigbee gateways providing secure wireless communication between locks and the management software, enabling real-time updates without hard wiring.1 × ZKTeco D147-H Card Encoder
Front-desk card encoder used to issue and manage guest key cards.
Software
ZKBioHLMS Hotel Lock Management Software
Centralised hotel lock software allowing reception staff to:Issue time-limited guest cards
Instantly cancel lost cards
Manage staff access levels
Monitor lock status and audit events
This architecture is well suited to lodges and resorts where buildings are spread out and trenching or structured cabling is impractical.
Why this setup works for Koura Lodge
Wireless by design
Zigbee communication avoids disruptive cabling while still allowing central control of locks across the property.
Guest-friendly operation
Simple card access aligns with guest expectations in a premium lodge environment.
Staff efficiency
Reception can issue or revoke access in seconds without visiting the room.
Property-safe installation
Battery-powered locks preserve the lodge’s original doors and architectural features.
Implementation overview
- Locks were installed room by room to avoid guest disruption.
- Gateways were strategically placed to ensure reliable Zigbee coverage across all buildings.
- The front desk was equipped with the D147-H card encoder and trained on ZKBioHLMS workflows, including guest check-in/check-out and staff access policies.
- Testing confirmed stable wireless communication and consistent lock response before handover.
Outcomes
- Modernised guest access without altering the lodge’s character
- Centralised control of all guest and staff access points
- Reduced operational friction for front-of-house staff
- A scalable platform ready for future room expansions or access changes
Technology snapshot
- Wireless hotel locks: ZKTeco SL02-ZL140H
- Gateways: SLG410 Zigbee
- Card issuing: ZKTeco D147-H Encoder
- Software: ZKBioHLMS Hotel Lock Management System
Looking for a similar solution?
If you’re interested in learning more about ZKTeco access control and how it can enhance your business, get in touch with our team today. We’ll help you design a secure, user-friendly system that streamlines operations and elevates the customer experience.
