ZKBioHLMS is an app-free, cloud-enabled smart hotel management platform developed by ZKTeco. It allows hotels to manage wireless door locks, mobile room keys, access control, elevator permissions, and guest services through a secure HTML5 web interface — without requiring guests to install an app.
ZKTeco ZKBioHLMS is a web-based, wireless smart hotel platform designed to modernise hotel access and guest experiences. Built on the ZKBioSecurity architecture, it integrates hotel locks, access control, elevator control, personnel, and visitor management into a single platform.
Guests receive an HTML5 access link via SMS or email, allowing them to check in, unlock doors, and request services using their smartphone — all without installing or registering for an app.
App-free HTML5 mobile access for guests
Wireless hotel lock management via ZigBee
One-Card-Solution for rooms, elevators, and public areas
Real-time remote lock/unlock and monitoring
Online access records and reporting
SMS and email notifications (SMS billed separately)
Cloud-based architecture with multi-user access
Customisable hotel branding on HTML5 pages
Guests receive a secure HTML5 link before arrival
Smartphones can be used as room keys
Guests can request room services directly from the HTML5 interface
No app download or account registration required
Optional physical key cards still supported
Remote door unlocking during emergencies
Centralised monitoring of lock status and battery levels
Online access history and audit logs
Real-time management of guest, staff, and service permissions
Elevator access control integrated with guest credentials
ZKBioHLMS supports a unified credential strategy where a single card or mobile credential can grant access to:
Guest rooms
Elevators
Gyms, spas, restaurants
Meeting rooms and public areas
This is particularly suited for mid-range to high-end hotels, including boutique and business hotels.
API support for 3rd-party hotel management systems (PMS)
API integration with Online Travel Agencies (OTA)
Inter-industry data exchange platform
Supports integration with access control, elevator control, parking, and visitor systems
Latest version: ZKBioSecurity_HLMS 1.0.3
System architecture: Server / Browser (B/S)
Door capacity:
2,000 doors (single server)
Up to 8,000 doors (multi-server)
User capacity: 30,000
Database support: PostgreSQL, Oracle 11g/12c/18c, SQL Server 2008–2019
Supported OS: Windows 7 / 8 / 10, Windows Server 2008–2019
Suggested browsers: Firefox, Chrome, Edge
CPU: Dual-core processor, 2.4GHz or faster
Memory: 4GB or higher
Storage: 30GB free space (NTFS recommended)
Display: 21.5″ monitor or larger, 1920×1080 resolution
Hotels and resorts
Serviced apartments
Boutique and business hotels
Hospitality groups with multiple properties
Smart hotel and digital guest experience projects
| Category | Details |
|---|---|
| Platform Type | Web-based, App-free Wireless Smart Hotel Management System |
| Architecture | Server / Browser (B/S Architecture) |
| Deployment | Cloud-based with remote access |
| Core Purpose | Smart hotel operation, guest access, room management, and service interaction |
| Guest Experience | HTML5 web link sent via SMS or email for check-in, room access, and services |
| App Requirement | No app download or registration required |
| Access Methods | Smartphone (HTML5), IC Card (One-Card-Solution) |
| One-Card-Solution | Single card for room access, elevators, amenities, and services |
| Integrated Modules |
Hotel Management, Access Control, Elevator Control, Personnel Management, Visitor, Parking, Patrol, Face Kiosk, Video, Temperature Detection |
| Wireless Communication | Zigbee-based communication with hotel locks |
| Remote Control | Remote lock/unlock, monitoring, and record checking |
| Emergency Handling | Always unlock/lock during emergency events |
| Notifications | SMS and Email notifications (email free, SMS chargeable) |
| Room Services | Guests can request services via HTML5 interface |
| Custom Branding | Customisable hotel logo on HTML5 webpage |
| Monitoring & Reports | Real-time monitoring, online records, and report generation |
| Multi-User Access | Simultaneous access by multiple hotel staff |
| Data Sharing | Centralised data sharing across modules |
| API Integration | Supports integration with 3rd-party hotel systems and OTA platforms |
| Door Capacity | 2,000 doors (single server) / up to 8,000 doors (multi-server) |
| User Capacity | Up to 30,000 users |
| Supported Databases | PostgreSQL, Oracle 11g/12c/18c, SQL Server 2008–2019 |
| Supported Operating Systems | Windows 7 / 8 / 10, Windows Server 2008 / 2012 / 2016 / 2019 |
| Recommended Browsers | Firefox 27+, Chrome 33+, Microsoft Edge |
| Minimum Server Requirements | Dual-Core CPU ≥ 2.4GHz, 4GB RAM or more, 30GB free storage (NTFS recommended) |
| Recommended Display | 21.5″ or larger, 1920 × 1080 resolution or higher |
| Typical Applications | Hotels, Resorts, Boutique Hotels, Business Hotels, Mid-range to Luxury Hospitality |
We’re a Licensed Security Company!
NZTeco Limited is officially licensed under the Private Security Personnel Licensing Authority (PSPLA).
License Number: 24-121944
License Classes: Security Technician & Security Consultant
Expiry Date: 22-11-2029
What does this mean?
It confirms that we meet the legal standards to provide professional and secure services in New Zealand, ensuring your peace of mind and trust in our solutions.
Being licensed ensures compliance with industry regulations, ethical practices, and accountability in delivering Access Control, CCTV, and other security solutions.
For more about the PSPLA and why choosing a licensed provider matters, visit the official PSPLA information page: https://www.pspla.govt.nz/ (opens in a new tab).
